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Unable to register my TiVo

Posted:
Mon May 30, 2011 2:25 pm
by shabbaroo
I have been trying to register my TiVo for the AltEPG but my serial number doesn't seem to match the format required - it contains only 13 digits and 2 letters. Can anyone help? Or am I being really stupid....
Re: Unable to register my TiVo

Posted:
Mon May 30, 2011 2:35 pm
by Alek
Yeah thats right. The first few are put in for you. You just need to add the ones after 60
Alek
Re: Unable to register my TiVo

Posted:
Mon May 30, 2011 2:43 pm
by shabbaroo
Thanks Alek but still having problems understanding - after 60 all I've got is '1F407B' - sorry for the confusion.
Re: Unable to register my TiVo

Posted:
Mon May 30, 2011 2:56 pm
by ByTheCringe
Decimal digits run from 0 through 9. In computing, hexadecimal digits are used (hexa meaning 6, plus deci, meaning 10), running from 0 through 9, then A through F, giving 16 values. Just enter the six values for your TiVo Service Number after "023000060" in the form.
Re: Unable to register my TiVo

Posted:
Mon May 30, 2011 3:14 pm
by Alek
shabbaroo wrote:Thanks Alek but still having problems understanding - after 60 all I've got is '1F407B' - sorry for the confusion.
That should work unless you are entering a oooh instead of a zero
Re: Unable to register my TiVo

Posted:
Mon May 30, 2011 3:46 pm
by shabbaroo
Thanks for the help - successfully registered now.